ABT
Logistics · Marketing & Sales Report

March 2026 — Funnel Progress Report

Founder Review  |  Mar 2 – Apr 4, 2026  |  All Active Funnels
Executive Summary — March 2026
Strong top-of-funnel performance driven by ads. Key gaps remain in mid-funnel qualification, sales follow-up accountability, and operational IT infrastructure.
Total Leads — March
966
Across all ad campaigns
Avg. Cost Per Lead
₹11.43
Strong cost efficiency
Confirmed B2B Bookings
2
1 booked + 1 Franchise in discussion
Active Funnels
7
Ads · CP · B2B · ABM · GMB · Brand · Soya
Funnel Health Scorecard — March 2026
FunnelStatusKey AchievementPrimary Gap
Ads CampaignStrong966 leads @ ₹11.43 CPL; B2B Tamil Ads top performer (388 leads)Ad messaging refinement needed; video team bandwidth gap
Channel PartnerIn SetupMultilingual scripts ready; QR code PPT developedGMB verifications pending; branch manager training not done
B2B SalesNeeds FixGood quality leads in follow-up; 1 booking confirmedNo sales update; CRM adoption critical to fix this
CRM (Bitrix)Go-Live Apr 12 training sessions; 12 user IDs assignedLow adoption currently; full effectiveness by May 1
ABM (LinkedIn)Early Stage10–15 Tirupur accounts identified; training doneOutreach not yet initiated
GMBProgressingHead office verified; QR review PPT developed400+ locations unverified; blocking CP training rollout
Brand / ContentProgressingSocial growth steady; pain-point content strategy setVideo production stalled; IT blocking tools
Soya (New)Initiated3-month plan defined; TN, Bangalore, Kerala targets setDistributor acquisition & creative production pending
Ads Campaign — March 2026
March marked a strong lead generation month. Quality of leads improved significantly — most leads are currently in follow-up. The key bottleneck is the absence of sales team updates, being addressed through CRM adoption.
Total Leads — March
966
Good quality inflow across campaigns
Avg CPL
₹11.43
Cost-efficient performance maintained
B2B Tamil Ads
388
Top performer (93 + 295 leads)
Driver Campaign CPL
₹2.35
Lowest cost per lead
✅ Lead Quality Improvement
March saw a notable improvement in B2B lead quality. The majority of leads are in active follow-up. The qualifying team confirms relevance — however, no structured update is coming from the sales team on conversion progress. This is being addressed through CRM (Bitrix) adoption with go-live on April 1.
Campaign Performance — March 2026
Campaign Name Results CPR (₹) Budget (₹)
B2B Tamil Ads Campaign
Ad–1: 93 leads  |  Ad–2: 295 leads
388 32.26 ₹8,118.72
B2B Tamil Ad – Website 145 3.62 ₹525.00
CP Campaign – WhatsApp 156 5.26 ₹821.01
CP Campaign – WhatsApp 2 187 5.49 ₹1,026.85
Driver Leads Campaign 235 2.35 ₹553.97
Total — March 2026 966 ₹11.43 avg ₹11,045.55
Lead Flow — Current Funnel State
Leads Generated (March)966
Qualified & In Follow-upMajority
Sales Update ReceivedPartial
Confirmed Conversions1–2
⚠ Root Cause of Conversion Gap
Good leads are being generated and qualified — but no structured update from the sales team. CRM (Bitrix) go-live April 1 is the fix to make the full lead journey visible.
Ad Messaging Strategy — Changes Initiated
🔄 B2B Video Ad — Messaging Refinement
Current B2B video ad messaging identified as misaligned. Revised messaging suggested for the new ad cycle. Pain-point-based ad strategy approved — focusing on real logistics challenges: delivery delays, non-serviceable locations, pricing, and depot vs. courier model clarity.
🎬 Video Team — Production Bottleneck
Previous intern batch has passed out, creating a production gap. Two actions initiated:

1. Dreams Digital — being onboarded for video shoot + editing.

2. Next Intern Batch — team asked to connect for video making support. Editing to be handled by Dreams Digital.
IT Issues — Impact on Marketing Execution
🔴 Company-Wide IT Restriction — Active Blocker
IT security restrictions are blocking social media platforms and Google Drive access for the marketing team. Issue escalated to Saravan for a marketing-team-specific exception. Resolution pending.
BLOCKED
Social media — content publishing affected
BLOCKED
Google Drive — asset sharing impacted
PENDING
Saravan to grant exception for marketing team
Channel Partner Funnel
CP acquisition campaigns are active. QR code review system and branch manager training are planned but blocked by GMB verification gap.
CP Funnel Progress — March 2026
InitiativeStatusDetails
CP Poster Ads (Vijayawada & Bengaluru)LiveLeads captured; routed to branch managers for follow-up
New CP Locations (Kerala & Coimbatore)IdentifiedCampaign plan to be based on previous lead quality data
Multilingual Scripts (Telugu, Malayalam, Kannada)In ReviewKannada — Poornima; Malayalam — Aarathy. Branch manager validation pending.
Lead Qualification Form (Google Form)Pending ApprovalForm by Prashant ready; questionnaire by Velumani shared. Not deployed yet.
Hindi-Speaking Resource (Muthulakshmi)IdentifiedTraining planned; qualification calls not yet started
QR Code Review System — PPTDevelopedPPT developed. Training planned for all branch managers to collect GMB reviews via CP QR codes.
Branch Manager Training — QR + GMB ReviewsBlockedCannot roll out until GMB locations are verified. 400+ locations pending.
Same-Day Lead Follow-upNot ImplementedNo enforcement or tracking mechanism yet in place
⚠ Key Dependency: GMB Verification is Blocking CP QR Training
The QR code-based review collection PPT is ready and branch manager training is planned. However, this cannot be rolled out until GMB locations are verified. 400+ locations remain unverified. GMB vendor (Shivraj) cost approval is the key unlock needed.
Sales Funnel
Lead quality is improving. The critical gap is the absence of structured sales team reporting — CRM is the solution being implemented.
B2B Leads (Latest Week)
8
Quality confirmed as improved
Confirmed Bookings
1
Thiruvananthapuram — B2B confirmed
Website Leads Qualified
5
No sales follow-up update received
Franchise Progress
1
Chennai — finalised, under discussion
✅ Lead Quality Trending Up
Sales team has confirmed B2B lead quality has improved in March. The qualifying team is validating good leads. The bottleneck is not in generation or quality — it is in the feedback loop from the sales team post-qualification.
🔴 No Proper Update from Sales Team
The qualifying team flags no structured update from sales on lead status — which leads were contacted, in discussion, or rejected. This creates a dead-end in the funnel and makes marketing optimisation impossible.
🔧 Solution: CRM (Bitrix) Adoption
To solve the sales visibility gap, the team is driving CRM adoption via Bitrix. Goal: capture the complete lead journey in one platform. Go-live: April 1. Full effectiveness: May 1. Marketing will then be able to see every lead's stage, follow-up status, and closure outcome in real-time.
⚠ ABT Light — Positioning Mismatch
Many ABT Light enquiries expect courier delivery. ABT Light is depot-based — this needs to be reflected clearly in ad messaging and collateral to prevent unconvertible leads reaching the sales team.
Sales Lead Tracker — March
LeadSourceStatusNote
B2B — ThiruvananthapuramSales TeamConfirmedWaybill booked
B2B — E-commerce caseSales TeamUnder ValidationPossible model mismatch
5 Website Leads (qualified)WebsiteNo UpdateSales team not responding on status
Franchise — ChennaiOrganicIn DiscussionFinalisation pending
Franchise — AndhraPlannedNot StartedCampaign with Venkat to be planned
CRM (Bitrix) & ABM
CRM is the backbone solution for the sales visibility problem. ABM is in early-stage execution for high-value B2B acquisition.
Bitrix CRM — Rollout Status
Training Sessions Done2 completed
User IDs Assigned12 (more pending)
Lead Stages SetupIn Progress
Active Team AdoptionLow
🗓 Go-Live: April 1  |  Full Effectiveness: May 1
Captures: Lead follow-ups · Sales stages · Conversion tracking
ABM (LinkedIn) — Tirupur
Target Accounts Identified10–15
LinkedIn Training (Christina)Done ✓
Profile Optimized (Velumani)Done ✓
Outreach InitiatedNot Yet
Meetings Booked0 / 1–2 target
⚠ Challenge: Identifying decision-makers in target accounts
Brand, Content & Social Media
Social media growth is steady. Content strategy is shifting to pain-point and humanised storytelling. Video production is being reorganised after intern batch graduation.
New FB Likes (Week 1)
165
Organic social media growth
Video Views (Week 1)
4.4k
Facebook video performance
Employee Videos Shot
8 / 40
Editing with Dreams Digital planned
April Content Theme
CP Focus
Channel Partners — theme finalised
✅ Organic Growth — Steady
Follower growth and engagement are trending upward. Employees are actively amplifying content through WhatsApp status and broadcast lists, contributing to organic reach without additional ad spend.
📌 Content Strategy Direction — April
Shift confirmed from generic to humanised, pain-point-based storytelling. Approved scripts: Life of a Truck Driver & Life of a Truck. Real-life video approach replacing animation. April theme locked: Channel Partners.
⚠ Video Production — Intern Batch Passed Out
The previous intern batch has graduated, leaving a gap in video production. Two-pronged resolution plan:

Dreams Digital — being onboarded for video shoot + editing. Pre-production planning pending sign-off.

Next Intern Batch — team has been asked to connect for video making support. Editing to be handled by Dreams Digital.
🔴 IT Restriction — Social Media & Drive Blocked
Company-wide IT security restrictions are blocking social media access and Google Drive for the marketing team. Escalated to Saravan for exception. Content publishing workflows are affected until resolved.
Google My Business (GMB)
Head office is verified. The QR code review system for Channel Partners is ready — but rollout is blocked by mass unverified locations.
Head Office
Verified
Reverification completed
Pending Verifications
400+
Across all branch locations
QR Review PPT
Ready
Awaiting training rollout
Vendor Support
Pending
Shivraj cost approval awaited
📋 Plan: QR Code-Based Review System via Channel Partners
The team has developed a complete plan and PPT for a QR code-based Google review collection system. Channel Partners will be given QR codes to share with customers to collect Google ratings — helping optimize GMB ratings across all locations. Branch manager training is planned. However, this is on hold until GMB locations are verified.
🔴 Blocker: 400+ Locations Unverified
The bulk of ABT's branch locations are not yet verified on GMB. Without verification, the QR code review campaign and branch-level GMB ads cannot be launched. Vendor (Shivraj) support required — cost approval is the key pending action.
⚠ G-Suite Email Issues
G-Suite email delivery and receiving issues are affecting GMB operations and vendor communication. Part of the broader company IT restriction issue. Raised with Saravan for resolution.
Funnel-Wise Challenges
Key blockers and structural gaps identified across all funnels.
Sales Funnel — Mid to Bottom
No Structured Update from Sales Team on Lead Status
The qualifying team confirms good quality B2B leads, but there is no regular feedback from sales on follow-up outcomes. This creates a black box between marketing and revenue.
⚠ Fix: CRM (Bitrix) go-live April 1 — will make complete lead journey visible to all stakeholders
Ads Funnel — Creative & Messaging
B2B Video Ad Messaging Needs Revision + Video Team Bandwidth Gap
B2B video ads need messaging changes. New pain-point strategy approved. Previous intern batch has passed out — Dreams Digital being onboarded for shoot + editing; next intern batch being approached for video making.
⚠ Fix: Onboard Dreams Digital; connect with next intern batch; lock pre-production assets
Channel Partner Funnel
QR Code Review Training Blocked by GMB Verification Gap
QR code review system PPT is ready and branch manager training is planned. Rollout cannot happen until 400+ GMB locations are verified — creating a dependency chain: GMB verification → QR training → CP review optimization.
⚠ Fix: Approve Shivraj vendor cost → Begin bulk GMB verification → Roll out QR training
Operations — Cross-Funnel Blocker
IT Restrictions Blocking Social Media & Google Drive Access
Company-wide IT security policy is blocking social media and Google Drive for the marketing team. Affects content publishing, asset sharing, and collaboration. Escalated to Saravan for marketing-team exception.
⚠ Fix: Saravan to whitelist marketing team access — urgent resolution needed
CRM Funnel
Low CRM Adoption Across Sales Team
Despite 2 training sessions and 12 user IDs assigned, actual Bitrix usage remains low. Enforcement and accountability mechanisms needed for the April 1 go-live to be meaningful.
⚠ Fix: Mandate usage from April 1; build dashboard to show value to sales team
ABM Funnel
Outreach Not Initiated — Decision-Maker Identification Difficult
Strategy, target accounts, and training are complete. Execution has not started. Primary challenge is difficulty identifying decision-makers within target companies.
⚠ Fix: Begin outreach; expand targeting; aim for 1–2 meetings in April
Brand / Positioning
ABT Light — Depot Model Not Clearly Communicated
Consistent volume of ABT Light enquiries expect courier delivery. This distinction is not reflected in current ad messaging, causing sales bandwidth to be consumed by unconvertible leads.
⚠ Fix: Update ad messaging and scripts to explicitly communicate depot model
Next Steps — April 2026
Priority actions per funnel to shift from setup to full execution.
🎯
Ads Campaign
  • Revise B2B video ad messaging for new cycle
  • Onboard Dreams Digital for shoot + editing
  • Connect with next intern batch for video making
  • Launch pain-point-based ad creatives
  • Scale B2B Tamil Ads and Driver Campaign
  • Plan Andhra franchise campaign with Venkat
🤝
Channel Partner
  • Approve & deploy lead qualification form
  • Start Hindi qualification calls (Muthulakshmi)
  • Unblock GMB verifications to enable QR training
  • Roll out QR code review training once GMB live
  • Launch localized multilingual CP video ads
📊
Sales & CRM
  • CRM go-live April 1 — mandatory for all sales users
  • Enforce weekly sales reporting from day one
  • Track: leads contacted, in progress, rejected + reason
  • Clarify ABT Light depot model in all messaging
  • Track Chennai franchise closure
🗺️
GMB
  • Get cost approval for Shivraj vendor support
  • Begin bulk verification for 400+ locations
  • Resolve G-Suite email issue (Saravan)
  • Launch QR-based review pilot post-verification
💼
ABM (LinkedIn)
  • Begin outreach to 10–15 Tirupur accounts
  • Track weekly: connections, responses, meetings
  • Target 1–2 intro meetings in April
  • Expand targeting after initial results
🎬
Brand & Content
  • Finalize Dreams Digital onboarding
  • Complete editing of 8 employee videos
  • Execute April CP-themed content calendar
  • Resolve IT access for social media & Drive
  • Speak with Leo sir for next intern batch

🔑 3 Founder-Level Decisions Required

Approve — Unblocks GMB + CP
Approve vendor payment for Shivraj to begin bulk GMB verification across 400+ locations. This unlocks the CP QR review training rollout.
Enforce — Sales Accountability
Mandate CRM usage and weekly sales reporting from April 1. Without enforcement, the visibility gap between marketing leads and sales conversions will continue.
Resolve — IT Access for Marketing
Direct Saravan to whitelist social media and Google Drive access for the marketing team. Current restrictions are actively blocking content publishing and collaboration.